BANKING

Table of Content:

Third Party Cheque Tracking

  1. What is the process to deposit client's cheques in MOSL bank account and get credit in respective correct client codes?
  2. What is the process of getting credit in case a Client has given an DD/ Payorder ?
  3. How to check the status of the cheque deposited ?
  4. What is “Third Party”?
  5. What is the need to introduce Third Party Cheque Tracking module?
  6. Why does one need to upload the scan image of the cheque / DD in case bank details are updated in Back Office?
  7. Do I need to upload a scan image of the cheque / DD for every deposit transaction?
  8. How do I know whether a transaction is Third Party?
  9. What do I need to do when transaction is found in Third Party Report (TPR)?
  10. What needs to be done if a transaction is Third Party due to new bank account of same client?
  11. What is the process to scan the image in Money payin or TPR?
  12. What is the allowable format of image and size for upload in Money Payin and TPR?
  13. What needs to be done in case of Proprietory A /c cheque uploaded in Money Payin?
  14. Is DD against Cash accepted?
  15. What is the process if client wants to give DD from unmapped bank account?
  16. What to do in case the bank has changed its account number?
  17. What if the bank proof is not submitted for third party cases ?
  18. What is to be done in case if the cheque is directly deposited in MOSL bank account without entering the Money Payin request?
  19. Are out station cheques allowed ?
  20. Can I directly deposit cash in Motilal Oswal bank account?


Cash Management Service/Payment Gateway/ECMS


  1. What are various modes for Pay in?
  2. What is CMS?
  3. How should we deposit cheques or DDs under CMS?
  4. Is there any need to write account numbers of MOSL on CMS Slips?
  5. What is Payment Gateway?
  6. Why Payment Gateway?
  7. Can an offline Client make online payments mode?
  8. How can we transfer the Funds though Payment Gateway for offline clients?
  9. Which Banks, MOSL has tied up for CMS and Payment Gateway?
  10. What is E-CMS facility?
  11. What is the procedure to be followed for availing the E-CMS facility?
  12. What are the points to be noted while availing ECMS facility?
  13. Is there any need to update the pay in details in back office ?
  14. Do we have to use Separate CMS Slip for Transfer, and Normal Cheques?
  15. Can a transaction be rejected under payment gateway?
  16. What if the Cheque is deposited under wrong CMS code?
  17. Can we process the outstation cheques thru CMS?
  18. When do I get credit in my ledger?
  19. What are the timelines for updation of BO ledger in case of cheque deposits/funds transfer for Pay-in under different scenarios.
  20. How much penalty will be levied by MOSL for Cheque return cases?
  21. How many working days will it take to activate the CMS Pick up facility of CITI and HDFC bank on request from BA?
  22. Is it necessary to punch the details in money pay-in iff Client deposits the cheque directly to bank?
  23. What is Clearing period Of Non-CTS Cheque?


  1. Do I need to upload a scan Image of the Cheque / DD for every deposit transaction?


  1. Which are the banks available for Payment gateway?





Payout Processes


  1. What are the different modes of payout?
  2. What is the difference between RTGS & NEFT?
  3. What is the use of IFSC code?
  4. What is the Cut off time accepting RTGS/NEFT request at MOSL on week Days?
  5. What is the procedure for cancellation of HDFC Payorder/ Cheque?
  6. How much penalty will be levied by MOSL for Cheque/Payorder/ DD Cancelled?
  7. What is the Cut-off time for punching the payout request at Franchisee end for processing it on same day?
  8. What is the Logic for getting Payout?
  9. If the clients account is updated in BO without the IFSC, then what mode will the payout be issued?
  10. How can the client check the status of the payout punched in BO?
  11. How much time is required for stop payment request of HDFC Pay order?
  12. How do I get the pay order collected from the bank in case I am unable to visit personally?
  13. What is the turn around time for receiving payout through various modes?
  14. Solutions for the frequent queries faced



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