Suspension removal

Client who are restrained from trading on a particular day due to any deficiency or default or other reason are termed as ” Client Suspension”. Below are the few causes of client suspension:

Code is suspended due to grievance like BA’s request to suspend the code etc.

On receipt for reactivation confirmation from grievance, the suspension can be removed.

Invalid email ID or mobile number of the client in data base.

Code can be activated only after email id and mobile number has been updated.

In case of FNO segment, income proof not submitted.

Codes those are active in BO before August’14 needs to provide income proof in WIRE. Such clients can get FNO rights only after approving the same in WIRE.

For new activation, suspension can happen due to welcome calling discrepancy.

Request for removal from suspension can be placed with CSE desk by the client or BA (the one who has given the request to suspend the code).

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