Sr. No |
Type |
Category |
DETAIL |
SOLUTION |
1 |
ID |
Both |
ID - Client details are not visible on ID Proof. |
"Kindly provide clear copy of ID proof if not then provide any other proof of Identification from list below: 1. Passport (Validity Page is Mandatory). 2. Aadhar Card. 3. Election Card. 4. Driving License (Validity is Mandatory). 5. Bank Verification Letter also acceptable as ID proof but Pan no. should be mentioned on it. 7. Identity Card issued by Central/State Government and its Departments; Scheduled Banks/Public sector Undertakings/Schedule commercial bank/Public financial Institution/Colleges affiliated to Universities/ Professional bodies such as ICAI,ICWAI, ICSI, Bar council etc. to their member." |
2 |
ID |
Both |
Modification Form /Proof not submitted. |
Provide Modification Form / Provide a valid Proof and map the document under respective drop down. |
3 |
ID |
Both |
ID - Client name on PAN Card & Income Tax website (I.T) does not exist/ does not match. |
Get the name corrected on I.T. Website / PAN Card. |
4 |
ID |
Individual |
ID - Clients Sign on KYC does not match with the sign on ID proof. |
"Required sign on KYC as per proof submitted, if not Provide sign proof from list below where sign as per KYC: 1. Passport (Validity Page is Mandatory). 2. Driving License (Validity is Mandatory). 3. Bank Verification Letter |
5 |
ID |
Both |
ID - Given document is invalid ID proof as it is not as per checklist. Doc given #. |
Provide a valid ID proof as per CHECKLIST. PAN copy is mandatory. |
6 |
ID |
Both |
Client name different in given cash & commodities account. |
Either rectify the name if incorrect in Equity OR open new account with correct client name in commodity as name rectification is not possible in Commodity Exchange. |
7 |
ID |
Individual |
KYC - Name given in KYC is after marriage, but name on PAN card is before marriage. |
Provide marriage certificate. |
8 |
ID |
Both |
KYC Sub broker has affixed Franchisee stamp on proofs, is invalid. |
Require new proofs only with Verified with Original and DP round stamp with signature. |
9 |
ID |
Both |
VERIFIED AGAINST ORIGINAL attestation is missing on proof. |
Affix VERIFIED AGAINST ORIGINAL stamp and signature with name on proof copy |
10 |
ID |
Both |
ID - In person Verification Stamp along with name & sign of authorized person missing on ID proof. Give the same. |
Affix IPV stamp and mention clear and complete details as per the stamp |
11 |
ID |
Both |
Mapping of document / form is not done/ incorrect in system |
Map proper document as per option provided in drop down in VIEW/MAP option. |
12 |
ID |
Both |
Joint Holder KYC page missing. |
Please provide joint holder KYC page duly filled in and signed. |
13 |
ID |
Both |
ID - Client details are not visible on ID Proof. |
"Kindly provide clear copy of ID proof if not then provide any other proof of Identification from list below: 1. Passport (Validity Page is Mandatory). 2. Aadhar Card. 3. Election Card. 4. Driving License (Validity is Mandatory). 5. Bank Verification Letter also acceptable as ID proof but Pan no. should be mentioned on it. 6. Identity Card issued by Central/State Government and its Departments; Scheduled Banks/Public sector Undertakings/Schedule commercial bank/Public financial Institution/Colleges affiliated to Universities/ Professional bodies such as ICAI,ICWAI, ICSI, Bar council etc to their member. |
14 |
ID |
Both |
ID - Client ID Proof not submitted. |
Provide a valid ID Proof. PAN copy is mandatory. |
15 |
ID |
Individual |
ID - Client name on PAN Card & Income Tax website (I.T) does not exist/ does not match. |
Get the name corrected on I.T. Website / PAN Card. |
16 |
ID |
Both |
ID - Clients Sign on KYC does not match with the sign on ID proof. |
Required sign on KYC as per proof submitted, if not Provide sign proof from list below where sign as per KYC: 1. Passport (Validity Page is Mandatory). 2. Driving License (Validity is Mandatory). 3. Bank Verification Letter |
17 |
ID |
Both |
ID - Given document is invalid ID proof as it is not as per checklist. Doc given #. |
Provide a valid ID proof as per CHECKLIST. PAN copy is mandatory. |
18 |
ID |
Both |
KYC - Name given in KYC is after marriage, but name on PAN card is before marriage. |
Provide marriage certificate. |
19 |
ID |
Both |
KYC Sub broker has affixed Franchisee stamp on proofs, is invalid. |
Require new proofs only with Verified with Original and DP round stamp with signature. |
20 |
ID |
Both |
VERIFIED AGAINST ORIGINAL attestation is missing on proof. |
Affix VERIFIED AGAINST ORIGINAL stamp and signature with name on proof copy |
21 |
ID |
Both |
ID - In person Verification Stamp along with name & sign of authorized person missing on ID proof. Give the same. |
Affix IPV stamp and mention clear and complete details as per the stamp |
22 |
ID |
Individual |
Joint Holder KYC page missing. |
Please provide joint holder KYC page duly filled in and signed. |
Happy with the solution or Did not find what you were looking for?
Write to us faqfeedback@motilaloswal.com
Motilal Oswal Securities Limited © 2014