BA/BR has to punch the data for opening new account in citrus before sending the form to HO.
Data punching can be related to new Account Opening or Segment Addition.
BA will punch the data in Citrus as per the path given below.
Go to www.motilaloswal.com > Partner login > Biz-Ops > Sites > Single KYC
In case of any understanding issue while punching data in citrus, BA can put in SERVICE REQUEST available as given path :
Biz-Ops > Request > Help > Service Request > Query Head (Account Opening) Sub Query Head (Clarification Data Punching in KYC).
For clarification on data punching related to name ( proof ).BA needs to raise Service request in BIZ OPS under
Biz-Ops > Request > Help > Service request >Pre Account Opening >Clarification Before Data Punching ( only for name proof) .
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